Cookie Policy

COOKIE POLICY

Last updated: 11 September 2026

Welcome to Hello, Nut!

This Cookie Policy explains how Hello, Nut! (“Hello, Nut!”, “we”, “us” or “our”) uses cookies and similar technologies when you visit or interact with our website.

This policy is intended to provide clear information about these technologies, why we use them, and the choices available to you.

1. WHAT ARE COOKIES?

Cookies are small text files that may be stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow websites to recognise your device and may be used to remember your preferences, maintain shopping cart functionality, understand how visitors use the website, improve performance and provide more relevant content or advertising.

Some cookies are deleted when you close your browser, while others may remain on your device for a specified period.

2. HOW WE USE COOKIES

Hello, Nut! may use cookies and similar technologies to:

operate and secure our website;
maintain your shopping cart and checkout session;
remember your preferences;
improve website functionality and performance;
understand how visitors interact with our website;
measure traffic and website performance;
identify and resolve technical issues;
measure the effectiveness of marketing campaigns;
personalise content and advertising, where applicable;
support fraud prevention and security measures.

Where information collected through cookies constitutes personal information, we handle that information in accordance with our Privacy Policy and applicable Australian privacy laws.

3. TYPES OF COOKIES WE MAY USE

Strictly Necessary Cookies

These cookies are required for essential website functionality.

They may support functions such as:

page navigation;
shopping cart functionality;
checkout;
account authentication;
payment processing;
website security and fraud prevention.

Disabling these cookies may prevent certain parts of the website from functioning correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors use the Hello, Nut! website.

They may collect information about:

pages visited;
time spent on pages;
navigation between pages;
traffic sources;
browser and device information;
website errors and performance.

We use this information to analyse and improve our website, products and customer experience.

Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced functionality.

For example, they may remember your:

language preferences;
location or region;
account preferences;
previously selected settings.

Advertising and Marketing Cookies

Where used, advertising cookies and similar technologies may help us understand the effectiveness of our advertising campaigns and provide advertisements that are more relevant to visitors.

These technologies may also be provided by third-party advertising platforms.

Depending on the services used by Hello, Nut!, these providers may process information about your interactions with our website in accordance with their own privacy and cookie policies.

4. FIRST-PARTY AND THIRD-PARTY COOKIES

First-party cookies are placed directly by Hello, Nut! or by the technology operating our website.

Third-party cookies may be placed by external service providers whose technologies are integrated into our website.

These providers may include, depending on the services currently used by Hello, Nut!:

website hosting and e-commerce providers;
payment processors;
analytics providers;
advertising platforms;
social media platforms;
customer support services;
fraud prevention and security providers.

Third-party providers are responsible for their own processing practices and may have separate privacy and cookie policies.

5. COOKIE DURATION

Cookies may be either:

Session cookies — temporary cookies that generally expire when you close your browser.

Persistent cookies — cookies that remain on your device for a defined period or until you manually delete them.

The duration of individual cookies depends on their purpose and the service responsible for setting them.

6. MANAGING YOUR COOKIE PREFERENCES

Where a cookie preference tool is made available on our website, you may use it to manage your preferences for non-essential cookies.

You may also control or delete cookies through your browser settings.

Most browsers allow you to:

view stored cookies;
delete cookies;
block certain cookies;
block third-party cookies;
prevent websites from storing cookies.

Please note that disabling strictly necessary cookies may affect the functionality of the Hello, Nut! website, including shopping cart, login or checkout functionality.

7. ANALYTICS AND ADVERTISING TECHNOLOGIES

Hello, Nut! may use third-party analytics and advertising technologies to understand website performance and measure marketing campaigns.

Depending on our current technology configuration, these services may collect information such as device identifiers, IP address, browser information, website interactions, pages visited and advertising interactions.

Where required, these technologies will be managed in accordance with applicable privacy requirements and the choices made available to users.

8. PERSONAL INFORMATION AND PRIVACY

Some information collected through cookies and similar technologies may constitute personal information or become personal information when combined with other information.

Where this occurs, Hello, Nut! handles that information in accordance with its Privacy Policy and applicable Australian privacy requirements, including the Privacy Act 1988 (Cth) where applicable.

For more information about how we collect, use, disclose and protect personal information, please refer to our Privacy Policy.

9. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes to our website, technologies, business practices or applicable legal requirements.

When changes are made, the updated version will be published on this page and the “Last updated” date will be revised.

We recommend reviewing this Cookie Policy periodically.